THE KNOWLEDGE SPOT

How to disinfect your printing or copying equipment, COVID-19 Awareness


A CDC-recommended disinfectant that is also within cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. Please follow the steps below to use the CDC- recommended alcohol solution to clean high-touch, external surfaces on products:

  1. Wear disposable gloves made of latex (or nitrile gloves if you are latex-sensitive) when cleaning and disinfecting surfaces.

  2. Turn off the device and disconnect AC power (for printers, devices should be unplugged from the outlet). Remove batteries from items like wireless keyboards. Never clean a product while it is powered on or plugged in.

  3. Disconnect any external devices.

  4. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. Do not use fibrous materials, such as paper towels or toilet paper. The cloth should be moist, but not dripping wet.

Isopropyl Alcohol is sold in most stores, usually in a 70% Isopropyl Alcohol / 30% Water solution. It may also be marketed as rubbing alcohol.

  1. Do not spray any liquids directly onto the product.

  2. Gently wipe the moistened cloth on the surfaces to be cleaned. Do not allow any moisture to drip into areas like keyboards, display panels or USB ports located on the printer control panels, as moisture entering the inside of an electronic product can cause extensive damage to the product.

  3. Start with the display or printer control panel (if applicable) and end with any flexible cables, like power, keyboard and USB cables.

  4. When cleaning a display screen or printer control panel, carefully wipe in one direction, moving from the top of the display to the bottom.

  5. Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on.

  6. After disinfecting, copier/scanner glass should be cleaned again using an office glass cleaner sprayed onto a clean rag to remove streaking. Streaking on the copier/scanner glass from the CDC- recommended cleaning solution could cause copy quality defects.

  7. Gloves should be discarded after each cleaning. Clean hands immediately after gloves are removed.

Important: Wipes containing bleach and hydrogen peroxide should not be used on products.

FAQ for Cleaning Your Product

Q: How can I disinfect my devices to help prevent Coronavirus?

A: You can clean your devices by using a CDC-recommended disinfectant that is comprised of 70% isopropyl alcohol and 30% water. To use the recommended alcohol solution to clean and disinfect high-touch, external surfaces on products, please follow the guidelines found in this document.

Q: Can I use bleach or peroxides to disinfect my PC or Printer?

A: Wipes containing bleach and hydrogen peroxide should not be used on any other products.

Q: What portions of my devices are safe to clean?

A: All external components of your PC or printer can be cleaned using the recommended solution, including ports, cables, keyboard keys, rubber, plastic, metal surfaces, displays and printer control panels. Please reference the cleaning guidelines for more information.

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