CLT, Inc's customer support knowledge base for easier copier and printer repair

February 22, 2017

What Image Data is stored on my copier?

Image data is any in-process or temporary user data on the hard drive, such as current jobs, queued jobs, temporary files, saved jobs, and saved folders. To ensure that image data on the printer hard drive canno...

February 20, 2017

As the cost of ink and toner continues to rise, using CLT, Inc's compatible toner is an excellent way to reduce cost and increase reliability. In the above video, we will show you how to setup your HP LaserJet Pro M4xx series printer to accept compat...

February 3, 2017

One of the important aspects to think of when choosing a printer or buying a replacement cartridge, is how much ink or toner that cartridge actually contains. Amount of ink or toner in cartridge is usually called cartridge yield or page yield.

When yo...

January 6, 2017

Lexmark E260 Drum reset procedure

Install the toner cartridge into the new/re-manufactured drum unit. With the front door still open, Press and hold the “X” Button for 5 seconds. On the E260 the lights will cycle. Close the front door.

Lexmark E340/E34...

January 6, 2017

Dell 1125 Drum reset

1. Press “SCROLL” to select “SETUP” and press “SELECT”
2. Press “SCROLL” to select “MAINTENANCE” and press “SELECT”
3. Press “SCROLL” to select “RESET DRUM CNT” and press “SELECT”
4. Press “SCROLL” to se...

January 6, 2017

Brother DR 520 Drum reset procedure

To reset:  Make sure the machine is turned on and the drum LED is blinking. Open the front cover. Press and hold the "Go" button for four seconds until all the LEDs light up. Once all the LEDs are lit, release the "...

December 10, 2016

We have recently have had customers calling in with a very unusual printer problem in the HP P4014/P4015/P4515. They will intermittently get a black stripe going down the left side of the page.

The curious part about this was not that they were gettin...

December 7, 2016

It’s a fine Monday morning, as you go through your usual routine, saying good morning to your coworkers, turning on your computer and trusty M602 printer, then

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