CLT, Inc's customer support knowledge base for easier copier and printer repair

July 26, 2018

In today's market it is very easy to place an online order for your printing supplies from a variety of different websites, but have you ever considered why it is important to purchase from an HP Qualified Supplies partner, such as CLT, Inc.?


July 26, 2018

It always happens on the day you have to have something printed, meet a deadline, or just need to make a quick copy. The dreaded cartridge message......

So you purchased supplies for your HP printer and now your getting something similiar to the above...

November 8, 2017


This fall Xerox launched an amazing fleet of 29 new devices. Now is the time to take advantage of great savings with all the benefits of the latest t...

July 11, 2017

Buy $225 of Original HP Ink and/or Toner and receive a $25
Darden® Restaurants Gift Card or T.J. Maxx/Marshalls/HomeGoods
Gift Card
• Limit of two (2) Gift Cards per qualifying end-user customer address during the Promotion Period.
• Original H...

May 18, 2017

Are you being charged for color pages when your printing black-and-white? 

Your color printing device prints the color black in one of two ways: composite black or true black. The below side-by-side comparison simulates the difference you might see in...

May 18, 2017

  • HP Officejet 6812

  • HP Officejet 6815

  • HP Officejet 6820

  • HP Officejet Pro 6230

  • HP Officejet Pro 6830

  • HP Officejet Pro 6835

There is a problem with the printhead error message displays on the printer control panel or comput...

May 5, 2017

Replace the Intermediate Belt Transfer (IBT) Cleaner

A message will be displayed on the Control Panel when the Transfer Belt Cleaner needs to be replaced.

  1. Make sure the machine has stopped copying / printing.

  2. Open the Front Cover of the printe...

May 5, 2017

The supply life counters must be reset when some supplies are replaced.

  1. Login as the System Administrator. User Name is "admin" and the password is "1111"

  2. Press the [Log In / Out] button on the Control Panel, enter the System Administrator lo...

March 31, 2017

With the CLT shopping cart, we offer a wide range of products that will help get your machines up and running. Here are a few tips to make sure you find the product that is just right for you!


You can search a multitude of different ways, you...

February 22, 2017

Step by Step Walk through of the above video

CAUTION: Do not expose the Drum Cartridges to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum.

  1. Remove the new Drum Cartridge from its packaging and...

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