December - 2016

THE KNOWLEDGE SPOT

CLT, Inc's customer support knowledge base for easier copier and printer repair

The Mysterious Case of the Black Stripe

We have recently have had customers calling in with a very unusual printer problem in the HP P4014/P4015/P4515. They will intermittently get a black stripe going down the left side of the page. The curious part about this was not that they were getting a black stripe, but when it happened. There was no real pattern to it, with some customers it was only in the morning, but not every morning. For some it was only in the afternoons. But in every case it happened very sporadical

If You’re Cold –Your Printer May Be Too! How To Survive The Winter And Get Peak Performance From You

It’s a fine Monday morning, as you go through your usual routine, saying good morning to your coworkers, turning on your computer and trusty

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